Alec provided great, comprehensive service. He also answered questions about my Nest thermostat. The twice yearly service is a great program that keeps my system running efficiently and safely. Thank you, Alec and Air Tech.
Superb job. Alec was very thorough and cleaned all our units. He also gave us some handy tips.
Alec was communicative and did a reliable review of our inverter heat/cold units.
Well done in the diagnosis and repair. Thanks to Alec for that. However, this repair should be free, since that unit ALWAYS had a dripping problem ever since it was installed. The repairs are things that should have been done properly in the first place when the unit was put in. About a year ago while we were still under warranty, your other guy could not figure out the problem. So we have not been using this unit very much since buying it. Often when we did use it water poured down the wall. (The other 2 wall units work great.) Please understand my ratings below in light of this information.
Technician is very courteous and good in what he does. Technician explain well everything I need know like services of air conditions
Very good job overall, delivered as promised and my system is immediately producing more air flow. Helpful advice also given, excellent service overall.
Good work
He did great. Knowledgeable. Answered all my questions. Made suggestions.
The serviceman always arrives early and dies a great job.
Efficient service, friendly staff.
Great service for more than 20 years!
Air Tech is wonderful. Their customer service is the best and the technicians are well-trained, on time and so easy to work with. Alec Santiago was excellent/
Very impressed with service technician
See above
Awesome! Just did it. Thank you!!!
Alec showed up and put on booties to cover his shoes before coming in to our home. He was courteous, friendly, and professional. In my opinion he performed a thorough maintenance on our old AC unit, much better than other AC services I have had in the past.. Answered all my questions and concerns. Great job, thank you.
Alec knows the business, understands the equipment and is eager to do what is requested by the owner of the home. He is very thorough in his work. I am a retired teacher and give him an A grade! Very pleasant young man and does excellent work. Mary Connor
He was on time and he text when he would arrive. All of the service areas were covered!
Alec was very personable and exact. Clearly explained and answered all questions.
Prompt, through professional, knowledgeable
I’m very pleased with the service from Air Tech. They are efficient and honest.
Your technician was friendly, professional, efficient, and over all just very nice.
The technician was knowledgeable and wonderful to work with.
Alec came promptly, thoroughly inspected our home HVAC system, explained all options, and performed the requested maintenance. Knowledgeable and friendly.
Alex was thorough, and even screwed a drain pipe for me! Thank you Alex.
Very pleased with duct cleaning done by Alex and helper, also Alex. Knowledgeable, clear in explanations, patient in answering questions, careful in all respects in doing work
Used them for years. From the office staff to the guys in the field I have always received excellent customer service.
We paid, they came, now they're back. Third time for the same issue. HVAC technicians aren't cheap, thus when i request or hire someone i expect them to be competent, professional, and efficient. None of this was apparent because to reiterate we are now on our third visit, only to expect in the near future a fourth needed.
Al was punctual and did his work patiently as my two toddlers tried their best to distract him!
Excellent. Alec (here for maintenance) spent time finding the source of an air flow issue. Took photos and explained to me in detail. And tossed the rat!!! (Best part).
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